Monticello City Utility Services

Monticello City Utility Services (MCUS) is the public water and sanitary sewer service provider to the community, owned and operated by the City of Monticello.

Responsibilities: 

The Utility Billing Clerk for MCUS is responsible for:

  • Preparation and mailing of monthly billing statements to all MCUS customers
  • Payment collections and allocations
  • Monitoring delinquent accounts
  • Processing all applications and deposits where applicable for service and transfer of service
  • Assisting customers with questions regarding billing and fee structures
  • Processing work orders regarding service repairs, leak checks and service transfers
  • Communication of important notifications with MCUS customers